It’s helpful if you have a few pieces of information on hand when calling your plumber. Firstly, what is the issue – has the water gone cold, have you lost pressure?
Next, identify the type of hot water unit you have. Write down the name and type of unit and let your plumber know. Knowing the age of the unit is also helpful. This will help them understand what possible issue they may be dealing with. If you’re not sure what type of unit you have, use our guide to help you.